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Business service management
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231	Management and Service Innovations in Australian and New Zealand Universities Preliminary report of descriptive results Add to Reading List Source URL: www.lhmartininstitute.edu.au Language: English - Date: 2016-06-22 21:24:38 Business Design Innovation Structure Economy Service innovation
232	KPI-responsible-manner-generic-2016 Add to Reading List Source URL: unitedutilities.annualreport2016.com Language: English - Date: 2016-06-10 16:06:24 Business intelligence Management Metrics Performance indicator Professional studies Business Customer service Economy Process management
233	In the manufacture of fine wood furniture for some of the world’s most demanding clients, Gunlocke has stayed focused on everything a private office legal client needs to succeed: design, functionality, Add to Reading List Source URL: www.gunlocke.com Language: English - Date: 2014-05-15 16:31:15 Business Professional studies Economy Marketing Management Consumer behaviour Customer satisfaction Quality Service Project management
234	Case Study Accelerating Client Onboarding at a Global Banking & Financial Services Company Delivering client-centered, personal service through streamlined administration and improved visibility into customer information Add to Reading List Source URL: www.ness-ses.com Language: English - Date: 2016-07-19 01:26:16 Marketing Business process management Information technology management Onboarding Organizational behavior Pegasystems Business Data onboarding N8 Identity
235	SPECS Project Secure Provisioning of Cloud Services based on SLA Management Cloud Forward Confernce Pisa, Add to Reading List Source URL: cf2015.holacloud.eu Language: English - Date: 2015-10-12 10:21:52 Contract law IT service management Outsourcing Service-level agreement Business Mobile telecommunications Economy LTE
236	Oracle Cloud: The Next-Generation Public Add to Reading List Source URL: www.cloud-finder.ch Language: English - Date: 2015-09-15 09:18:24 Computing Cloud computing Cloud infrastructure Cloud applications Oracle Corporation Oracle Database Software as a service Platform as a service RightScale Business process management IBM cloud computing HP Cloud
237	Microsoft WordCustomer Service Standards and Complaints Handling Policy V5.0 Add to Reading List Source URL: www.centennialpark.org Language: English - Date: 2016-07-06 16:23:05 Customer experience management Economy Customer service Consumer complaint Business economics Professional studies
238	Bilingualism & Business Architecture Add to Reading List Source URL: www.ibm.com Language: English - Date: 2012-08-31 09:58:16 Information technology management Enterprise architecture Software engineering Software architecture Enterprise architecture framework Business process modeling Business requirements Service-oriented modeling The Open Group Architecture Framework Business process management Service-oriented architecture Business architecture
239	TEKNOLOGIAN TUTKIMUSKESKUS VTT OY Transformation of media sector towards service business iarigai Helsinki 2015, September 8th Add to Reading List Source URL: jpmtr.org Language: English - Date: 2015-09-16 05:48:18 Economy Business Management Design Science and technology studies Co-creation Innovation Business model Service innovation Target audience Technological convergence Value proposition
240	Succeeding with CBA in e-Government IAC, EA SIG Add to Reading List Source URL: www.it-aac.org Language: English - Date: 2015-06-22 12:07:28 Information technology management Software architecture Enterprise architecture Enterprise architecture framework Federal enterprise architecture Component-based software engineering Treasury Enterprise Architecture Framework Applications architecture Service-oriented architecture Enterprise application integration Business process management Enterprise integration

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